FAQ

We currently offer two specialized skincare products:

• Acne Removal Soap: Formulated to help cleanse the skin and reduce acne.
• Acne Removal Cream: Designed to target acne, soothe the skin, and prevent future breakouts.

• Acne Removal Soap: Use the soap daily to cleanse your face and body. Lather the soap in your hands, apply it to the affected areas, and rinse thoroughly with water.
• Acne Removal Cream: After cleansing your face with the Acne Removal Soap, apply a small amount of the cream to the affected areas. Use it once or twice daily as needed.

Our products are formulated to be gentle and suitable for most skin types. However, if you have sensitive skin, we recommend doing a patch test before using the products extensively. If you experience any irritation, discontinue use and consult a dermatologist.

Yes, the Acne Removal Soap and Cream are designed to complement each other. For best results, use the soap to cleanse your skin and follow up with the cream to target and treat acne.

You can purchase our products directly from our website, DesirSkin.com. We also sell our products on Amazon, Flipkart, and other leading online platforms.

Currently, we only offer shipping within India. We are working on expanding our services to international markets and will update our customers when this option becomes available.

Delivery times may vary depending on your location. Generally, orders are processed within 1-2 business days, and delivery can take anywhere from 3-7 business days within India. You will receive a tracking number once your order has been shipped.

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return the product within 15 days of receipt for a full refund, provided it is unopened and in its original packaging. Please review our Return Policy for more details.

No, we are proud to say that our products are cruelty-free and not tested on animals.

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email at [Your Email Address] or call us at [Your Phone Number]. We aim to respond to all inquiries within 24 hours.

Yes, we occasionally offer discounts and promotions. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes. However, we will do our best to accommodate your request.